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Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)

The Municipal Freedom of Information and Privacy Act (the Act) provides individuals with a right of access to general records held by municipalities and records containing an individual's own personal information.  The Act also requires municipalities to protect personal information contained in their record holdings.  These requirements are outlined in a set of rules governing the collection, use, disclosure and retention of personal information maintained by municipal governments.

How Do I Make a Request for Information?

The County of Bruce tries to provide as much information as possible to the public, without requiring a formal request under the Act.  Persons wishing access to any records held by the County of Bruce should first contact the department which holds the records.  If you are unable to get all of the information you want informally, a formal written request under the Act can be filed.

Your request for information under the Act must be made in writing, and accompanied by a non-refundable $5.00 application fee. (make cheque payable to the County of Bruce)

A request for information under the Act can be made by completing an Information Access/Correction Request Form which is available through the Information and Privacy Commissioner of Ontario website.  Please complete the form in full, making sure you provide as many details as possible about the information you are requesting.

Mail or drop off your completed Information Access/Correction Request or Letter to:

County of Bruce

Attention: County Clerk

30 Park Street

PO Box 70

Walkerton ON  N0G 2V0

What are Fees for Making a Request for Information under MFIPPA?

The mandatory $5.00 application fee must accompany each request for information and depending on the request, additional fees may apply as follows:

Personal Information Requests

  • Photocopies - $0.20 per page
  • Diskettes/CD's - $10
  • Computer Programming - $15 per 1/4 hour if needed to develop a program

General Information Requests

  • Photocopies - $0.20 per page
  • Record search and preparation - $7.50 per 1/4 hour required to search for and retrieve responsive records and to sever and prepare records for release

Fee Estimates

If it appears that the cost of processing your request will be more than $25.00, the County will provide you with a fee estimate before granting access to the record.  If the cost estimate is $100.00 or more, you may be required to pay a deposit of 50% of the estimate before completing the processing of your request.

Will I receive all of the information I have asked for?

The County makes every effort to provide you with as much information as possible.  However, the Act contains a number of exemptions that may be used to limit the release of information.  For example, if a record contains someone else's personal information or commercial information provided in confidence by a third party, the County is normally required to deny access.  Where the information requested deals with a law enforcement matter or solicitor-client privilege, the County may also decide to withold the information.

How long will it take?

The Act sets out specific time limits that the County must follow when processing requests for information.  Generally, the County has 30 calendar days from the date a completed request is received (including the $5.00 application fee) to respond to the request.  The County may seek a time extension in certain circumstances, in which case the requester will be notified.

What if I am not satisfied with the County's decision regarding my access request?

If you are not satisfied with the County's decision regarding your access request, you can file an appeal Appeal with the Information and Privacy Commissioner.  The Information and Privacy Commissioner is an independent body which makes impartial decisions under the Act.

If you decide to file an appeal, you must write to the Commissioner and request a review of the County's decision within 30 days of receiving the decision letter.  You must also submit the following:

a)      Your name, address and telephone number;

b)     The County’s name and the file number;

c)      A copy of the County’s decision;

d)     A copy of the request;

e)      A brief explanation of the basis for the appeal

The appeal fee must accompany your appeal in the form of cheque or money order addressed to the “Ministry of Finance”.

Appeal fees are as follows:

a)      Personal Requests  -  $10

b)     General Requests  -  $25


The Commissioner’s Office is located at 2 Bloor Street East, Suite 1400, Toronto, Ontario M4W 1A8.  Telephone (416) 326-3333 or toll free 1-800-387-0073.