When to Call 911

Alwyas call EMS if the victim needs immediate medical treatment. To make this decision, ask yourself the following questions:

Is the victim's condition life-threatening?
Could the victim's condition worsen and become life-threatening on the way to the hospital?
Does the vicitm require the skills or equipment of paramedics?
Could the distance or travel conditions cause a delay in getting the victim to the hospital?

If your answer to any of these questions is "yes" or if your are unsure, it is best to call EMS. Paramedics can begin emergency treatments at the scene and on the way to the hospital and alert the emergency department of your condition en route.

When you call for help, speak calmly and clearly. Give your name, address and phone number; give the location of the victim; and describe the problem. Don't hang up until the dispatcher tells you to, because he or she may need more information or need to give you instructions.