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LEAP - Low-Income Energy Assistance Program

Bruce County is both the lead and intake agency for the Westario Power Low-Income Energy Assistance Program Emergency Financial Assistance (LEAP EFA) since 2016. The Westario Power LEAP EFA helps low-income customers who find themselves in need of assistance with arrears owed to Westario Power.

COVID-19 Announcement:

Our offices are now open to the public and applicants and program participants are welcome to attend any of our locations in person. COVID-19 protocols will be in place. Programs and services remain available through virtual formats as well including by telephone. Please drop by any of our locations or call your nearest Human Services office at the numbers below for more information or to schedule an appointment.

Walkerton Administration Building: 30 Park Street 519-881-0431
Penetangore Hub: 529 Gary Street, Kincardine 519-396-2116
Lakeshore Hub: 1243 MacKenzie Road, Port Elgin 519-389-5580
Peninsula Hub: 268 Berford Street, Wiarton 519-534-1286

Westario Power customers can receive up to $500 in emergency assistance for electricity arrears (or up to $600 if your home is heated electrically). The assistance is only available if you are behind on your bill - or in arrears - and may face having your service shut off (disconnected). It is for emergency situations only and is not meant to provide you with ongoing help to pay your bills. You cannot receive more money than you owe on your bill.

In order to be eligible for the LEAP EFA grant, applicants must:

  • be an existing customer of Westario Power or an existing customer of a unit sub-meter provider operating within the service area of the distributor;
  • reside at the address for which there are arrears; and
  • have an after-tax household income at or below the thresholds below:
    • 1 - 2 person(s) less than $28,000
    • 3 - 4 persons $28,001 - $39,000
    • 5 - 6 persons $39,001 - $48,000
    • 7 or more persons $48,001 - $52,000

You can fax, mail or drop off your application to:

Bruce County Human Services

Fax: 519-396-3499

Mail: P.O. Box 1450, Kincardine, ON N2Z 2Z4

Drop Off at your local Human Services office:

  • 529 Gary Street, Kincardine
  • 30 Park Street, Walkerton
  • 1234 MacKenzie Road, Port Elgin
  • 268 Berford Street, Wiarton

Please contact Bruce County Human Services at: 1-800-265-3005 with any questions.

Program guidelines as of January 1, 2017

Contact us

Tania Dickson

Housing Services Manager

Department: Human Services, Human Services

Tel : 1-877-396-3450


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Walkerton Administration Centre

30 Park St.
Walkerton ON N0G2V0

44.120480816, -81.1513775614

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