Inquiries and Concerns

Service Request – Transportation and Environmental Services

Bruce County is committed to providing quality service to residents and businesses located throughout the County.  If you have a service request related to roads, winter maintenance, signs or other issues related to Transportation and Environmental Services, contact us at transportationinfo@brucecounty.on.ca or 519-881-2400.

Community Supports - Human Services 

Bruce County provides a range of integrated programs to support the well-being of people in our communities. You can connect with supports through our website or by phone or email. HuSinfo@brucecounty.on.ca  1-800-265-3022

www.brucecounty.on.ca/departments/human-services

Formal Complaints

The County of Bruce has procedures for receiving and handling complaints.  We recommend that you first speak directly with the service area where you have an issue – by phone, email or in person.  Most complaints can be solved promptly by the department in charge of the service.

Not satisfied with the response that you receive?  You can file a Formal Complaint using the Complaint Form attached below.  Formal Complaints can be submitted by email: info@brucecounty.on.ca or in person at any of our Administration Hubs (Walkerton, Port Elgin or Wiarton).

Download a copy of the formal complaint form below.